Refund policy

At Xmaze, we are dedicated to delivering products of the highest quality to ensure your satisfaction. Despite our best efforts, we understand that there may be instances where our products do not meet your expectations. If, for any reason, you are not completely satisfied with a product, you may return it within 28 days of the purchase date, subject to the terms outlined in our Returns Policy.

Kindly notify us of any issues within 28 days from the invoice date by contacting us via email at contact@xmaze.co.uk

Our refund policy applies only to products in a saleable condition, and un-used products, provided they are accompanied by an invoice. Products intentionally damaged or misused will void the Returns warranty. We expect our customers to adhere to the Product Return & Refund Policy in a fair manner.

For further information, email us contact@xmaze.co.uk