Terms of service

Terms of Service

COPYRIGHT NOTICE

The content on this website is copyrighted to Xmaze. Visitors can view, print, and download the contents for personal use only. Commercial use or republication is strictly prohibited.

CONTACT INFORMATION

For any inquiries, our contact address is contact@xmaze.co.uk.

WEB CONTENT ACCURACY

We have made efforts to ensure the accuracy of the information provided on the website. However, we do not make any representation or warranty regarding the information's accuracy. We disclaim liability for any loss (direct, indirect, or consequential) resulting from reliance on the information or any errors or omissions.

WEBSITE DESIGN AND USER FEEDBACK

We have endeavored to create a user-friendly website. Feedback is welcome and appreciated. Please contact us via email for any queries or suggestions.

PRODUCT DESCRIPTION

Product descriptions and specifications on the website are approximate, and we reserve the right to make changes that do not materially affect product quality or performance. Packaging may change without an immediate display on the website, but inner contents will remain unaffected. We may correct errors or withdraw products without incurring liability. Prices and availability are subject to change without notice.

PRODUCT ORDERING

Orders can be placed by submitting a completed order form through checkout. We will confirm order acceptance via email. If you do not receive a confirmation email within 24 hours, please contact us at contact@xmaze.co.uk.

PRICE AND PAYMENT

Product prices are as quoted on the website at the time of order acceptance and include free delivery in the United Kingdom. Payment is made by credit card or PayPal at the time of order acceptance. Refunds are generally processed through a credit to the original payment method.

DELIVERY OF PRODUCTS

We will arrange product delivery to the specified address and method during the checkout procedure. Delivery time is not essential to the contract. Failure to take delivery or provide adequate instructions may result in order cancellation with a refund.

CANCELLATION OF ORDERS

Orders can be canceled by notifying us via email within 24 hours after product delivery. Return of products is required for cancellations after dispatch, at the customer's expense. Cancellation is not permitted once product containers are opened or products are used.

PRIVACY POLICY

We collect and use personal information to provide and improve services, personalize user experiences, contact users, offer customer service, provide personalized advertising, and detect and prevent fraudulent or illegal activities. We retain personal information as long as necessary for operations and in compliance with applicable laws. Technical and administrative security measures are implemented to protect user information.